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Welcome to Hospitalskart. We aim to provide a smooth and transparent delivery experience for medical equipment, hospital furniture and healthcare supplies.

1. Order Processing & Dispatch

Orders are processed after confirmation and applicable payment verification.

Dispatch timelines depend on product availability, manufacturing requirements and order quantity. Made-to-order or customized equipment may require additional processing time.

The estimated dispatch timeline will be communicated at the time of order confirmation.

2. Shipping Coverage

We arrange deliveries to serviceable locations across India through suitable courier and transport partners.

Delivery availability depends on the destination PIN code, product dimensions and logistics serviceability.

3. Shipping Charges

Shipping and transport charges may vary according to product size, weight, quantity and delivery location.

Applicable charges will be displayed at checkout or communicated in the quotation before order confirmation.

Free shipping applies only when specifically mentioned in an offer or order confirmation.

4. Delivery Timelines

Estimated delivery times depend on the dispatch location, destination and transport service.

Delivery estimates are indicative and may be affected by circumstances beyond our control. Customers will be informed of significant delays when information is available.

5. Order Tracking

Shipment details and tracking information will be shared when available from the assigned courier or transport partner.

6. Heavy & Bulky Equipment

Large medical furniture and hospital equipment may require specialized packing and transportation.

Unloading, installation or additional handling charges, where applicable, will be communicated before order confirmation.

7. Delivery-Related Concerns

Customers are requested to inspect packages upon delivery and report visible damage, missing items or incorrect products as soon as possible.

Please share the order number, product photographs and relevant details with our support team for assistance.

8. Contact Support

For shipping enquiries or delivery assistance:

WhatsApp: +91 98874 11411

Email:support@mentokhealthcare.com


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